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A comprehensive guide comparing Flipkart and Amazon in the Indian e-commerce space. Learn about their products, services, sales events, and financial metrics in this in-depth analysis.
The Indian shopping experience has changed dramatically over the past few decades, now providing amazing customer experiences that were not there before.
Earlier, people had to go to the market to buy products, then had to haggle about the price and finally had to worry about the exchange.
However, all this changed when the e-commerce industry emerged, enhancing the shopping experience for consumers by offering home delivery of products with discounts and free exchange and returns.
Two players, particularly Flipkart and Amazon, have dominated the Indian e-commerce industry. Let's deep dive into these two e-commerce giants.
Founded in October 2007 by ex-Amazon employees Sachin and Binny Bansal in Bengaluru, Flipkart started as an online bookstore and expanded across categories, logistics, fintech, and digital media.
Acquired by Walmart in 2018, Flipkart commands approximately 48% of India’s e-commerce market share.
Entering India in 2013 with an investment of $10 billion, Amazon brought with it deep tech, logistics, and customer-centric playbooks.
It rapidly expanded its service in India from e-commerce websites to offering various services like Prime, Amazon Pay, Fresh, and a vast seller network, and it built a strong local presence. It currently holds about 24% of India’s e-commerce GMV.
India’s e-commerce market is valued at approximately $125 billion in 2024 and is projected to hit $325 billion by 2030 at a CAGR of 21%.
This expansion is driven by increased spending from affluent and middle-class households, which is also supported by rising smartphone penetration, low-cost data, and expanding Tier II/III reach.
Quick commerce, retail media, and fintech integrations are reshaping the e-commerce industry.
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Flipkart, India’s homegrown hero, has gained consumer attention with mind-blowing discounts and a wide range of products, thus spearheading the market.
While Amazon started with rapid expansion through huge investment, ecosystem play has been dominant in the industry.
The Indian e-commerce industry is expected to boom in the coming few years as the shopping trend of Indian consumers changes.
With new players coming into the market and the rapid expansion of quick commerce, it won’t be straightforward for the giants in the industry to dominate.
With growing demand for online shopping and the tussle of players in the market, it would be consumers who would benefit the most.