Grievance Redressal Mechanism

You can email us at We assure you that your grievance will be addressed on priority.

Nodal Grievance Redressal Official:

Our customer services team works diligently to ensure that all your complaints are resolved. However, if for any reason you haven’t received any response within 07 business days, we request that you reach out to our Nodal Grievance Redressal Official. You can reach out to us any time between 10:00 AM to 06:00 PM on weekdays (Monday – Friday) except on public holidays. We assure you that our team will do their best to address your issue.

Name: Mr. Pankaj Parihar
Address: No.752 Vasantham Building, 18th main, 6th block, 5th cross Koramangala Bangalore - 560095
Email ID:
Phone Number:  888-439-0000

Credit Saison Grievance Redressal Official:

Name: Ms. Preethi Nair
Address: IndiQube Lexington Tower,First Floor, Tavarekere Main Rd, Tavarekere, S.G. Palya, Bengaluru, Karnataka 560029
Email ID:,
Phone Number:  919962003070

Aditya Birla Finance Limited Grievance Redressal Official:

Name: Ms. Shruti Sarraf
Address: Aditya Birla Finance Limited, 10th Floor, R-Tech Park, Nirlon Complex, Goregaon, Mumbai – 400063
Email ID:
Phone Number:  080-45860196

Apollo Finvest Grievance Redressal Official:

Name: Ms. Prachi Jain
Address: Unit No. 803, Morya Blue Moon, 8th Floor, Veera Desai Industrial Estate, Plot No. B 57, CTS No. 655, Andheri Link Road, Andheri (West), Mumbai 400 053
Email ID:
Phone Number: 022-62231667/68

To offer optimum support to our customers and to address complaints and grievances in the most effective manner, we, at Changejar Technologies Private Limited have set out the process for registering and getting the complaint addressed.

Would you like to reach out to your lender directly for a grievance?

Our Lending Partners